[post_page_title]Never going back [/post_page_title]
Assuming things about peoples’ financial situation is both inappropriate and unnecessary. And doing so in the world of retail, might also result in losing a great potential customer. Which is exactly what happened here.
We have no doubt the antique lamp was very pricey, as all antiques are. But was it really necessary to reply to her question in this snarky manner? We don’t think so, and the result speaks for itself. No wonder this person never returned.
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