[post_page_title]Not the way to create loyal costumers[/post_page_title]
Some stores behave more like exclusive VIP clubs than stores. Which sort of explains the events in this story, but hardly justifies them.
Maybe these employees really believed their store was so far superior to their competitors, it was insane to not do a wedding registry through them. But the customer is always right. Turning up with brand new items to return, when there are receipts, should be met with no questions asked or criticism given.
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